Return & Refund Policy

Thank you for shopping with YGSKK. We are committed to providing high-quality smart mini projectors and ensuring customer satisfaction with every purchase.

If you are not completely satisfied with your order, we are here to help.

Day Return Policy

You have 30 calendar days from the date of delivery to request a return or refund.

To be eligible for a return:

  • Item must be unused and in original condition
  • Item must be in original packaging
  • Proof of purchase is required

How to Initiate a Return

To start a return, contact us at:
contact@ygskk.com

Please include:

  • Your order number
  • The item(s) you want to return
  • The reason for return

Our support team will review your request and provide return instructions and authorization.

Return Shipping

Customers are responsible for return shipping costs unless the product is defective or the return is due to an error on our side.

We recommend using a trackable shipping service to ensure safe delivery of returned items.

Refund Processing

Once your return is received and inspected, we will notify you by email regarding approval or rejection.

If approved:

  • Refund will be processed to your original payment method
  • Processing time depends on your payment provider (typically a few business days)

Exchanges

If you need a replacement, please follow the return process first, then place a new order for the desired item.
Exchanges are handled separately from refunds.

Damaged or Defective Items

If you receive a damaged or defective product, contact us immediately at:
contact@ygskk.com

We will prioritize your case and offer a replacement or full refund depending on the situation.

Contact Information

For any questions regarding returns or refunds, please reach out to our support team:
contact@ygskk.com

We are here to help and ensure a smooth customer experience.

Policy Updates

YGSKK reserves the right to update or modify this Return & Refund Policy at any time. Updates will take effect immediately once published on our website.

Thank you for trusting YGSKK. We appreciate your business and are committed to delivering a reliable and satisfying shopping experience.